Patient Access & Scheduling Specialist

Intermountain Healthcare; Lafayette (CO); On-site; USD 26,000 - 39,000; Full time

Job summary

Intermountain Healthcare's Good Samaritan Hospital in Lafayette, Colorado seeks a Patient Access Registration Specialist I to greet patients, verify information, register for appointments, and collect co-pays in a fast-paced setting.

Responsibilities include accurate data entry, privacy compliance, and collaborating with clinical staff to ensure smooth patient flow. Epic experience and healthcare customer service are preferred.

Qualifications

• High school diploma or equivalent preferred.
• Experience with Epic preferred.
• Healthcare customer service experience required.
• Ability to verify insurance and collect payments.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Obtain and verify patient demographic, financial, and insurance information.
• Register and schedule patients for appointments, tests, and procedures.
• Collect and process co-pays, deductibles, and balances due at the time of service.
• Provide patients with information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms, policies, and disclosures.
• Provide patients with directions, maps, and parking information.
• Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
• Document and update patient records in the electronic health system.
• Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Tools

Epic

Job description

Intermountain Healthcare's Good Samaritan Hospital in Lafayette, Colorado seeks a Patient Access Registration Specialist I to greet patients, verify information, register for appointments, and collect co-pays in a fast-paced setting.

Responsibilities include accurate data entry, privacy compliance, and collaborating with clinical staff to ensure smooth patient flow. Epic experience and healthcare customer service are preferred.