Patient Access & Registration Specialist

CommonSpirit Health; Longmont (CO); On-site; USD 25,000 - 40,000; Full time

Job summary

Longmont United Hospital is seeking a Patient Access Representative to be the champion of first impressions and support our patients, families, and visitors. You will handle pre-admitting, admitting, registering, routing or escorting, and verify insurance benefits while explaining financial requirements.

You will collaborate with administration, management, physicians and staff to optimize the patient experience, mentor new associates, and participate in orientation.

Qualifications

• Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
• Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
• High School diploma required

Responsibilities

• Create a positive impression for each patient, family member, visitor or staff while performing pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
• Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record in the electronic record system.
• Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
• Serve as a mentor to new associates and assist in new employee orientation.

Skills

Office experience in healthcare

Medical terminology

Multitasking

Prioritizing skills

Microsoft Office

Outlook

Excel

Word

PowerPoint

Windows XP

Windows 7

Education

High School diploma

Tools

Microsoft Office

Outlook

Excel

Word

PowerPoint

Windows XP

Windows 7

Job description

Longmont United Hospital is seeking a Patient Access Representative to be the champion of first impressions and support our patients, families, and visitors. You will handle pre-admitting, admitting, registering, routing or escorting, and verify insurance benefits while explaining financial requirements.

You will collaborate with administration, management, physicians and staff to optimize the patient experience, mentor new associates, and participate in orientation.