Patient Access & Scheduling Specialist

geisinger; Jersey Shore (Lycoming County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) plan

MyHealth Rewards wellness program

Family-friendly support including adp

Employee Assistance Program (EAP)

Job summary

Geisinger is seeking a front line receptionist to greet and register patients, support check-out, and schedule follow-up appointments, ensuring smooth patient flow. Responsibilities include verifying demographics, processing insurance responses, handling disclosures, collecting payments, and maintaining HIPAA-compliant records while coordinating referrals and pre-certifications.

Minimum 1 year of related experience, High School Diploma or GED required, with strong clerical and communication

Qualifications

• High School Diploma or Equivalent (GED) - Required
• Minimum of 1 year related work experience (Preferred)
• Strong clerical and communication skills
• Confidentiality and HIPAA awareness

Responsibilities

• Check in patients for appointments and verify demographics.
• Monitor patient wait times and inform patients of changes.
• Read and interpret insurance responses and assign coverage as primary/secondary/tertiary.
• Explain disclosures and obtain necessary signatures.
• Collect payments and communicate financial obligations.
• Schedule follow-up appointments including referrals and ancillary services.
• Maintain HIPAA guidelines and patient confidentiality.

Skills

Clerical

Communication

Customer Service

Office Politics

Confidentiality

Education

High School Diploma or GED

Job description

Geisinger is seeking a front line receptionist to greet and register patients, support check-out, and schedule follow-up appointments, ensuring smooth patient flow. Responsibilities include verifying demographics, processing insurance responses, handling disclosures, collecting payments, and maintaining HIPAA-compliant records while coordinating referrals and pre-certifications.

Minimum 1 year of related experience, High School Diploma or GED required, with strong clerical and communication