Patient Access & Scheduling Specialist

Community Health Network; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Community Health Network is looking for a Patient Access Representative to serve as the first point of contact for visitors. This role involves managing customer service, appointment scheduling, and insurance verification among various responsibilities.

The ideal candidate should have a High School Diploma or GED and experience in customer service or healthcare. Excellent communication skills and the ability to work in a fast-paced environment are essential for success in this role.

Qualifications

• Two years of experience in customer service or healthcare office setting preferred.
• Ability to work well under pressure in a fast-paced environment.
• Strong organization skills and teamwork.

Responsibilities

• Serve as the first point of contact for visitors.
• Handle appointment scheduling, registration, and insurance verification.
• Manage data entry and point of service collections.

Skills

Customer service experience

Communication skills

Multi-tasking

Attention to detail

Critical thinking

Education

High School Diploma or GED

Tools

Microsoft Office

Data entry software

Job description

Community Health Network is looking for a Patient Access Representative to serve as the first point of contact for visitors. This role involves managing customer service, appointment scheduling, and insurance verification among various responsibilities.

The ideal candidate should have a High School Diploma or GED and experience in customer service or healthcare. Excellent communication skills and the ability to work in a fast-paced environment are essential for success in this role.