Remote Patient Access Specialist — Make a Difference

Community Health Network, Inc.; Fishers (IN); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Community Health Network is seeking an Associate Patient Access Representative to be the first contact for patients, handling registration, scheduling and financial clearance. You will assist with check-ins, verify insurance and ensure compliant patient onboarding.

The role requires a high school diploma or GED and experience in a healthcare office with strong customer service. Training and meetings will occur in-office as needed, with some remote work options.

Qualifications

• High School Diploma or GED required.
• 1+ years healthcare office experience or strong customer service background preferred.
• Registration/Admissions: proficient in inpatient, outpatient, and emergency admissions registrations.
• Utilizes EPIC work queue to pre-register scheduled patients and verify information.

Responsibilities

• The APAR is the first contact for visitors, handling customer service, patient registration, and financial clearance.
• Check-ins, scheduling, and payment collection.
• Verify insurance coverage and CMS compliance information; communicate coverage details to patients.
• Ensure the completeness of the electronic health record (EHR) and prepare patients administratively and financially for visits.

Skills

Customer service

Registration/Admissions

Healthcare office experience

Education

High School Diploma or GED

Tools

EPIC

Job description

Community Health Network is seeking an Associate Patient Access Representative to be the first contact for patients, handling registration, scheduling and financial clearance. You will assist with check-ins, verify insurance and ensure compliant patient onboarding.

The role requires a high school diploma or GED and experience in a healthcare office with strong customer service. Training and meetings will occur in-office as needed, with some remote work options.