Patient Access & Scheduling Specialist

Burrell Center Inc; Hannibal (MO); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Employee benefits package

Paid time off

403(b) Retirement Savings Plan

Top-notch training

Career mobility

Welcoming work culture

Job summary

Burrell Center Inc in Hannibal, MO is seeking a passionate Client Access Representative who will provide clerical support and excellent customer service to clients. The representative will manage appointments, verify client information, and handle financial transactions.

The ideal candidate will possess strong communication and organizational skills and be dedicated to making a positive impact on clients' lives. Join us in a fulfilling role that promises competitive benefits and a supportive work environment.

Qualifications

• High school diploma or GED required.
• Previous customer service experience preferred.
• Excellent oral, written, and interpersonal communication skills.

Responsibilities

• Greet clients, verify personal information, insurance, and payment details.
• Schedule clinician appointments and confirm client benefits.
• Manage appointment changes and cancellations.
• Collect payments, provide receipts, and ensure accurate transactions.
• Maintain the reception area to ensure a welcoming environment.

Skills

Excellent communication skills

Customer service orientation

Multitasking ability

Strong organizational skills

Typing skills

Education

High school diploma or GED

Job description

Burrell Center Inc in Hannibal, MO is seeking a passionate Client Access Representative who will provide clerical support and excellent customer service to clients. The representative will manage appointments, verify client information, and handle financial transactions.

The ideal candidate will possess strong communication and organizational skills and be dedicated to making a positive impact on clients' lives. Join us in a fulfilling role that promises competitive benefits and a supportive work environment.