Patient Access & Scheduling Specialist

Bon Secours Mercy Health; Greenville (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Paid time off

Job summary

Bon Secours Mercy Health, Palmetto Greenville Urology, seeks a Patient Services Representative to be the first point of contact for patients and the community. You will register patients, verify demographics, collect insurance information, and identify patients accurately in the scheduling system.

You will schedule appointments, assist with financial options, and maintain precise medical records while delivering outstanding customer service.

Qualifications

• Experience in patient registration or healthcare preferred.
• Strong customer service and communication skills required.
• Accurate data entry and basic insurance verification experience preferred.

Responsibilities

• Greet patients and serve as the primary contact for practices.
• Register patients, verify demographics, and collect insurance information.
• Schedule appointments and enter scheduling data accurately in the system.
• Explain financial options to patients and assist with payment processes.
• Maintain and file medical records per office policy and policy guidelines.

Skills

Customer service

Communication

Telephone etiquette

Registration

Education

High School Diploma or GED

Job description

Bon Secours Mercy Health, Palmetto Greenville Urology, seeks a Patient Services Representative to be the first point of contact for patients and the community. You will register patients, verify demographics, collect insurance information, and identify patients accurately in the scheduling system.

You will schedule appointments, assist with financial options, and maintain precise medical records while delivering outstanding customer service.