Patient Services Specialist - Front Desk & Scheduling

Bon Secours Mercy Health; South Carolina; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Paid time off

Tuition assistance

Job summary

Bon Secours Mercy Health seeks aPatient Services Representative for Carolina ENT - St. Francis Physician Services. The role handles patient registration, demographics verification, insurance cards, and scheduling while ensuring accurate medical records entry and excellent service.

The position requires high school completion, prior healthcare registration experience is preferred, and the team emphasizes compassionate patient care and collaboration across departments.

Qualifications

• Register patients and verify demographics.
• Process insurance cards and authorizations.
• Explain financial options and collect payments.
• Schedule appointments and manage referrals.

Responsibilities

• Primary point of contact between patients and practices.
• Greet patients and provide customer service in a respectful manner.
• Schedule, reschedule, or cancel appointments; enter information into the system.
• Process patient registration and demographic information accurately.

Skills

Customer service

Registration

Insurance verification

Communication

Education

High School Diploma or GED

Tools

MyChart

EHR

Job description

Bon Secours Mercy Health seeks aPatient Services Representative for Carolina ENT - St. Francis Physician Services. The role handles patient registration, demographics verification, insurance cards, and scheduling while ensuring accurate medical records entry and excellent service.

The position requires high school completion, prior healthcare registration experience is preferred, and the team emphasizes compassionate patient care and collaboration across departments.