Patient Access & Scheduling Specialist

Mount Sinai Health System; Greenlawn (NY); On-site; USD 23,419 - 34,440; Full time

Job summary

Mount Sinai Health System is seeking a Patient Service Representative. This role requires providing top-notch customer service, scheduling appointments, and serving as a liaison within the access center.

The ideal candidate should possess excellent communication skills, a commitment to maintaining patient confidentiality, and proficiency in MS Office Suite and Epic software. The compensation ranges from $17 to $25 hourly depending on experience and education.

Qualifications

• 0-2 years' experience in a physician practice or hospital setting providing administrative support functions.
• Understanding of maintaining patient confidentiality.
• Comfort level in patient interaction.

Responsibilities

• Acts as the primary contact for patients and provides a high level of customer service.
• Schedules appointments and helps direct patients to appropriate settings.
• Handles clerical and administrative support for physicians.

Skills

Customer service skills

Verbal communication

Organizational skills

Ability to maintain confidentiality

Education

HS/GED required; some college preferred

Tools

MS Office Suite

Epic

IDX or other EHR

Job description

Mount Sinai Health System is seeking a Patient Service Representative. This role requires providing top-notch customer service, scheduling appointments, and serving as a liaison within the access center.

The ideal candidate should possess excellent communication skills, a commitment to maintaining patient confidentiality, and proficiency in MS Office Suite and Epic software. The compensation ranges from $17 to $25 hourly depending on experience and education.