Patient Access & Scheduling Specialist

Memorial Hermann Health System; Tigard (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

Memorial Hermann Health System is seeking a Patient Access Representative - Call Center to schedule patient appointments, verify eligibility and post payments. The role requires strong communication, attention to detail, and the ability to handle multiple tasks in a fast-paced healthcare setting.

The position supports a high-quality patient experience by ensuring accurate data entry, clear explanations of forms, and timely coordination with physicians, insurance providers and patients.

Qualifications

• Two years of experience in a hospital or customer service setting.
• Ability to multi-task.
• Excellent communication and interpersonal skills.

Responsibilities

• Schedule patient appointments and verify required information.
• Enter data accurately into the computer system.
• Explain forms to patients and obtain signatures.
• Verify insurance eligibility and benefits and determine patient responsibilities.
• Post payments and generate receipts.
• Communicate professionally with Physicians, departments, and patients.

Skills

Customer service

Multi-tasking

Communication

Education

High School Diploma or GED

Job description

Memorial Hermann Health System is seeking a Patient Access Representative - Call Center to schedule patient appointments, verify eligibility and post payments. The role requires strong communication, attention to detail, and the ability to handle multiple tasks in a fast-paced healthcare setting.

The position supports a high-quality patient experience by ensuring accurate data entry, clear explanations of forms, and timely coordination with physicians, insurance providers and patients.