Patient Access & Scheduling Specialist

Community Counseling Center Inc; Fredericktown (MO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Seven paid holidays

Health, dental, vision, and insurance

Company paid life and LTD insurance

Retirement plan enrollment

Employee referral program

Much More!

Job summary

Community Counseling Center Inc in Fredericktown, MO is seeking a full-time front desk receptionist to cover reception functions, schedule clinicians, screen clients by phone or walk-ins, assist with admissions, and manage or update the electronic health record (EMR).

The role involves greeting clients, scheduling appointments, answering calls, reminders, processing payments, and maintaining HIPAA-compliant records.

Qualifications

• Greet clients and direct to correct area.
• Schedule and cancel clinician appointments.
• Answer calls and route to correct staff.
• Enter client demographics into EMR.
• Maintain HIPAA-compliant records.

Responsibilities

• Greet clients and visitors; direct to correct area.
• Schedule and cancel appointments for clinicians.
• Answer incoming calls and direct to department.
• Deliver daily reminder calls and reschedule when needed.
• Process payments and document in the system.
• Maintain and update EMR with client data.
• Ensure compliance with policies and HIPAA.

Skills

Reception experience

Scheduling

EMR data entry

HIPAA compliance

Customer service

Job description

Community Counseling Center Inc in Fredericktown, MO is seeking a full-time front desk receptionist to cover reception functions, schedule clinicians, screen clients by phone or walk-ins, assist with admissions, and manage or update the electronic health record (EMR).

The role involves greeting clients, scheduling appointments, answering calls, reminders, processing payments, and maintaining HIPAA-compliant records.