Patient Access & Scheduling Specialist

Community Health Systems; Fort Wayne (IN); On-site; USD 17,000 - 25,000; Part time

Job summary

Community Health Systems in Fort Wayne, IN is seeking a Part-Time Registrar to capture and verify demographics and insurance information, schedule procedures, and pre-register patients while delivering exceptional customer service. The role involves coordinating schedules, verifying eligibility, obtaining authorizations, maintaining patient records, and communicating with physician offices.

Strong data entry, organization, and empathy are essential for accurate, confidential handling of

Qualifications

• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
• 0-2 years of experience in a customer service role required

Responsibilities

• Interacts with patients and families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures and pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility using designated applications and captures correct health insurance details.
• Secures necessary authorizations and verifications for services.
• Collects and records patient financial responsibility estimates as applicable.
• Communicates operative reports daily to appropriate physician offices.
• Compiles and organizes documentation to ensure completion of patient medical records.
• Prepares charts for upcoming procedures, including nursing documentation and registration forms.
• Maintains the medical records system by filing reviewed charts and coordinating storage per policies.
• Responds to requests for medical records in a timely and efficient manner.
• Answers and returns phone calls with professionalism and courtesy.

Skills

Interpersonal skills

Customer service

Data entry accuracy

Time management

Organizational skills

Tools

Registration systems

Insurance verification tools

Job description

Community Health Systems in Fort Wayne, IN is seeking a Part-Time Registrar to capture and verify demographics and insurance information, schedule procedures, and pre-register patients while delivering exceptional customer service. The role involves coordinating schedules, verifying eligibility, obtaining authorizations, maintaining patient records, and communicating with physician offices.

Strong data entry, organization, and empathy are essential for accurate, confidential handling of