Patient Access & Registration Specialist (Weekend FT)

Lutheran Health Network; Fort Wayne (IN); On-site; USD 35,000 - 52,000; Full time

Job summary

Lutheran Health Network in Fort Wayne, IN is seeking a Registrar to support patient care by accurately capturing demographic and insurance information and by scheduling procedures. The role emphasizes accurate data collection, authorization handling, and maintaining organized patient records while delivering excellent customer service.

The position is full-time, on-site, with scheduling that includes early morning and weekend shifts to accommodate patient needs.

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of healthcare experience including patient registration or front desk preferred.

Responsibilities

• Interact with patients and families to address questions with courteous, timely assistance.
• Regulate schedules based on procedure requirements and staffing needs.
• Pre-register patients by obtaining accurate demographic information.
• Verify insurance eligibility and obtain necessary authorizations.
• Communicate with physician offices and maintain registration records.
• Collect co-pays or deductibles where applicable.
• Maintain confidentiality and accurate patient records.

Skills

Customer service

Scheduling

Insurance verification

EMR/EHR

Attention to detail

Communication

Education

Post secondary education in healthcare admin

Tools

EHR systems

Registration software

Job description

Lutheran Health Network in Fort Wayne, IN is seeking a Registrar to support patient care by accurately capturing demographic and insurance information and by scheduling procedures. The role emphasizes accurate data collection, authorization handling, and maintaining organized patient records while delivering excellent customer service.

The position is full-time, on-site, with scheduling that includes early morning and weekend shifts to accommodate patient needs.