Patient Access & Scheduling Specialist

The US Oncology Network; Fairfax (VA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid holidays

401(k)

Job summary

Virginia Cancer Specialists, affiliated with US Oncology, seeks an experienced Medical Appointment Scheduler for our Fairfax administrative office. This full-time role provides front office support, triages calls, schedules patients, and coordinates referrals in EMR systems.

The ideal candidate has a high school diploma, strong communication skills, and proficiency with Microsoft Office. Prior medical office experience is a plus; join a compassionate team dedicated to patient care.

Qualifications

• High school diploma or equivalent required.
• 0-3 years’ experience preferred in a medical office setting.
• Knowledge of medical terminology and coding a plus.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel.
• Pages clinic personnel as appropriate.
• Obtains and communicates messages in an accurate and timely manner.
• Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines.
• For new and or referred patients, sets up in system with appropriate documentation and coding.
• Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
• Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).
• Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.

Skills

Medical terminology

Medical coding

MS Office

Education

High school diploma

Job description

Virginia Cancer Specialists, affiliated with US Oncology, seeks an experienced Medical Appointment Scheduler for our Fairfax administrative office. This full-time role provides front office support, triages calls, schedules patients, and coordinates referrals in EMR systems.

The ideal candidate has a high school diploma, strong communication skills, and proficiency with Microsoft Office. Prior medical office experience is a plus; join a compassionate team dedicated to patient care.