Patient Access & Scheduling Specialist

Allegheny Health Network; Erie (Erie County); On-site; USD 22,000 - 30,000; Full time

Job summary

Allegheny Health Network in Erie, PA seeks a Patient Access Specialist to complete scheduling, preregistration, financial clearance, and authorization activities. You will verify benefits, determine estimated liabilities, and collect payments, while explaining patient financial responsibilities.

Work involves interacting with patients, physicians’ offices, payors and external vendors to support accurate billing and smooth service delivery. Adherence to HIPAA and AHN policies is required.

Qualifications

• Minimum: High school diploma or GED, or equivalent combination of education and experience.
• One year of related experience in medical, financial services or customer service environments.
• Experience operating a PC and using software applications.

Responsibilities

• Schedule and preregister patients, verify demographic data and benefits, and ensure accurate data for billing.
• Verify insurance information with payors and document authorization/referral needs and deficiencies.
• Identify patient financial responsibilities, estimate costs, collect liabilities, and post payments in the system.
• Deliver a positive patient experience and maintain relationships with patients, AHN staff, and external partners.
• Maintain productivity and seek ways to improve performance within policies.
• Complete required training and adhere to AHN codes of conduct and privacy rules.

Skills

Customer service

PC skills

Medical terminology knowledge

Education

High school diploma or GED

Job description

Allegheny Health Network in Erie, PA seeks a Patient Access Specialist to complete scheduling, preregistration, financial clearance, and authorization activities. You will verify benefits, determine estimated liabilities, and collect payments, while explaining patient financial responsibilities.

Work involves interacting with patients, physicians’ offices, payors and external vendors to support accurate billing and smooth service delivery. Adherence to HIPAA and AHN policies is required.