Patient Access & Scheduling Specialist

Fvortho; Elgin (IL); On-site; USD 25,000 - 31,000; Full time

Job summary

Fox Valley Orthopedics in Elgin, IL is seeking a Patient Access Representative to serve as the first contact for patients. You will accurately enter patient information, verify insurance, preregister charts, collect copays, and schedule appointments with attention to patient convenience.

The role requires a High School diploma and 2+ years of customer service, with healthcare experience preferred. You will work in a fast-paced setting, float to other locations as needed, and maintain

Qualifications

• High School diploma or equivalent required.
• 2+ years of customer service experience.
• 2+ years healthcare experience preferred.
• Experience in a fast-paced environment preferred.

Responsibilities

• Preregistration of patient charts and insurance verification.
• Enter patient demographics and insurance information into EMR accurately.
• Check in patients efficiently with a personalized touch.
• Collect copayments and patient balance payments professionally.
• Schedule appointments with patient convenience as a priority.
• Assist patients with wayfinding and paperwork when needed.
• Maintain confidentiality and support patient rights.
• Attend team meetings and comply with safety policies.

Skills

Customer service

Healthcare experience

EMR proficiency

Interpersonal skills

Team player

Education

High School diploma

Tools

EMR software

Job description

Fox Valley Orthopedics in Elgin, IL is seeking a Patient Access Representative to serve as the first contact for patients. You will accurately enter patient information, verify insurance, preregister charts, collect copays, and schedule appointments with attention to patient convenience.

The role requires a High School diploma and 2+ years of customer service, with healthcare experience preferred. You will work in a fast-paced setting, float to other locations as needed, and maintain