Patient Access Specialist — Fast-Paced Orthopedics

Fvortho; Illinois; Sur place; USD 25 000 - 31 000; Plein temps

Résumé du poste

Fox Valley Orthopedics in Elgin and Geneva, IL seeks a Patient Access Representative for a full-time, 40-hour work week. Responsibilities include preregistration, insurance verification, scheduling, and collecting copayments with a patient-centered approach.

Requirements include a high school diploma and 2+ years of customer service experience, preferably in healthcare, with proficiency in Electronic Medical Records.

Qualifications

• Exceptional customer service with patient-first approach.
• Proficient with multiple software programs used for patient intake and billing.
• Accurate preregistration and insurance verification for eligibility.
• Accurate appointment scheduling and payment collection while maintaining professionalism.
• Maintain confidentiality and comply with regulatory requirements.

Responsabilités

• Provide exceptional patient service and serve as the first impression.
• Preregister patient charts and verify insurance eligibility.
• Check in patients efficiently and accurately.
• Schedule appointments with patient convenience as priority.
• Collect copays and patient balances in a professional manner.
• Assist patients with directions and paperwork as needed.
• Maintain confidentiality and participate in team meetings.

Connaissances

Customer service

Data entry

EMR familiarity

Interpersonal skills

Formation

High school diploma or equivalent

Outils

EMR software

Description du poste

Fox Valley Orthopedics in Elgin and Geneva, IL seeks a Patient Access Representative for a full-time, 40-hour work week. Responsibilities include preregistration, insurance verification, scheduling, and collecting copayments with a patient-centered approach.

Requirements include a high school diploma and 2+ years of customer service experience, preferably in healthcare, with proficiency in Electronic Medical Records.