Patient Access & Scheduling Specialist

MSU - Michigan State University; East Lansing (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

MSU - Michigan State University is seeking an Administrative Assistant for a clinical setting to greet patients, schedule appointments and assist with eligibility verification and records maintenance. You will ensure accurate intake, insurance checks, and smooth patient flow within the clinic.

Responsibilities include registering patients, collecting demographics, updating insurance information, handling payments, and supporting billing and office operations.

Qualifications

• High school diploma or equivalent.
• Minimum of one year in medical office, clinic, or mental health office.
• Experience with insurance eligibility verification preferred.

Responsibilities

• Register patients and collect detailed demographics and financial information.
• Verify insurance eligibility at initial visit and update information.
• Schedule and track patient appointments and manage patient flow.
• Explain financial requirements and collect payments.
• Maintain patient records and process referrals and authorizations.

Skills

Scheduling appointments

Medical terminology

Customer service

Phone system

Education

High school diploma or equivalent

Tools

Computerized information system

Job description

MSU - Michigan State University is seeking an Administrative Assistant for a clinical setting to greet patients, schedule appointments and assist with eligibility verification and records maintenance. You will ensure accurate intake, insurance checks, and smooth patient flow within the clinic.

Responsibilities include registering patients, collecting demographics, updating insurance information, handling payments, and supporting billing and office operations.