Patient Access & Scheduling Specialist

Houston Methodist; The Woodlands (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Houston Methodist is seeking a Patient Services Representative to perform patient check-in/check-out and appointment scheduling to ensure smooth visits. The role supports timely claims submission and may assist registration and revenue cycle tasks.

Ideal candidates have strong customer service, communication, and basic computer skills, with familiarity with EMR systems and medical terminology. A high school diploma is required and healthcare experience is preferred.

Qualifications

• High school diploma or equivalent education.
• One year of healthcare or related experience.
• Experience in a healthcare related work environment preferred.

Responsibilities

• Performs patient check in/check out functions.
• Obtains and inputs accurate scheduling and registration data to initiate financial clearance activities as needed.
• Coordinates patient flow with consistency and timeliness, reports issues delaying service.
• Uses excellent communication to provide high quality service to patients, physicians, and staff.

Skills

Customer service

Phone skills

Scheduling

Communication

Medical terminology

Education

High School diploma

Tools

EMR software

Job description

Houston Methodist is seeking a Patient Services Representative to perform patient check-in/check-out and appointment scheduling to ensure smooth visits. The role supports timely claims submission and may assist registration and revenue cycle tasks.

Ideal candidates have strong customer service, communication, and basic computer skills, with familiarity with EMR systems and medical terminology. A high school diploma is required and healthcare experience is preferred.