Patient Access & Scheduling Specialist

Bon Secours Mercy Health; Costa Mesa (CA); Presencial; USD 23.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Tuition assistance

Medical, dental, vision benefits

Descripción de la vacante

Bon Secours Mercy Health is seeking a Patient Services Representative for Southampton Family Practice to be the first contact for patients and the community. You will process registrations, verify demographics and insurance, schedule appointments, and explain financial options.

You may cover other practice locations as needed while maintaining high service standards. The role requires a High School Diploma or GED and prior healthcare registration experience is preferred.

Formación

• High School Diploma or GED required.
• Prior experience in patient registration/healthcare preferred.

Responsabilidades

• Acts as the primary contact between patients and physician practices.
• Greets patients and community with strong communication and courteous customer service.
• Answers calls, routes them, schedules patients, and enters information for scheduling into the computer system accurately.
• Registers patients for appointments and verifies demographics and insurance information.
• Verifies insurance benefits and assists with authorization/pre-certification when applicable.
• Assists with referrals, follow-ups, and online scheduling tools (MyChart).
• Supports cash collection and daily cash drawer reconciliation.

Conocimientos

Customer service

Communication skills

Scheduling

Cash handling

Problem solving

Attention to detail

Educación

High School Diploma or GED

Herramientas

MyChart

Revenue cycle software

Descripción del empleo

Bon Secours Mercy Health is seeking a Patient Services Representative for Southampton Family Practice to be the first contact for patients and the community. You will process registrations, verify demographics and insurance, schedule appointments, and explain financial options.

You may cover other practice locations as needed while maintaining high service standards. The role requires a High School Diploma or GED and prior healthcare registration experience is preferred.