Patient Services Representative (PSR) - Southampton Family Practice

Bon Secours; Costa Mesa (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Bon Secours in the United States seeks a Patient Services Representative responsible for patient registration, demographics verification, insurance card collection, and patient identification. You will schedule appointments, transcribe orders, explain financial options to patients, and maintain accurate medical records.

Occasional coverage at other physician practice locations may be required. The role emphasizes outstanding customer service and effective communication to serve the community

Qualifications

• Strong communication and customer service skills required.

Responsibilities

• Register patients and verify demographics with accuracy.
• Schedule appointments and maintain medical records.

Skills

Communication skills

Customer service

Job description

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Patient Services Representative – Southampton Family Practice 1

Job Summary:

The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed.

Essential Functions:

• Serves as the primary point of contact between patients and physician practices
• Provides strong communication and excellent customer service skills by greeting patients and the community