Patient Access & Scheduling Specialist

Nationwide-Children; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Nationwide-Children is seeking a Patient Access Representative to greet and register patients, answer calls, schedule appointments, and manage medical charts. The role emphasizes accurate data capture, insurance verification, and collaboration with clinical teams to ensure smooth patient flow.

The position requires a High School diploma or equivalent, with CPR as needed. Prior healthcare exposure and strong administrative and computer skills are highly valued.

Qualifications

• High School diploma or equivalent required.
• CPR certification may be required depending on position.
• One year of healthcare experience is preferred.
• Demonstrated computer, administrative, and customer service skills.

Responsibilities

• Greet and register patients and families in registration areas.
• Answer telephone calls, schedule appointments, and pull/file charts.
• Gather accurate demographic, insurance, and physician information.
• Screen data for insurance eligibility and pre-certifications; explain requirements.
• Coordinate with departments and clinical staff as needed.

Skills

Customer service

Administrative skills

Computer skills

Organizational skills

Education

High School Diploma or equivalent

Associate's Degree (preferred)

Tools

Microsoft Office

Job description

Nationwide-Children is seeking a Patient Access Representative to greet and register patients, answer calls, schedule appointments, and manage medical charts. The role emphasizes accurate data capture, insurance verification, and collaboration with clinical teams to ensure smooth patient flow.

The position requires a High School diploma or equivalent, with CPR as needed. Prior healthcare exposure and strong administrative and computer skills are highly valued.