Patient Access & Scheduling Specialist

Diversus Health; Colorado Springs (CO); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401(k) match with 4%

Paid holidays

Paid long-term disability

Floating holidays

Employee Assistance Program

Professional development funds

Second language bonus

Job summary

Diversus Health in Colorado Springs seeks a Patient Access Specialist I to welcome clients, verify information, enroll patients, collect co-pays, and schedule services. You will support the day-to-day operations in a healthcare setting, handling inquiries with professionalism and care.

The role requires a strong customer service background, data entry accuracy, and solid computer skills, with focus on confidentiality and teamwork.

Qualifications

• Minimum high school diploma or equivalent experience.
• Strong work experience in customer service environment.
• Excellent data entry skills and proficiency with Microsoft Office.

Responsibilities

• Serve as first point of contact for clients by phone or in person.
• Enroll patients, verify demographics, collect co-pays and schedule appointments.
• Refer clients to internal or external resources and maintain records.
• Maintain calm demeanor in a fast-paced environment and multi-task.

Skills

Customer service

Data entry

Typing 25 wpm

MS Office

EHR experience

Communication skills

Organization skills

Confidential information handling

Education

High school diploma

Tools

Microsoft Office

Job description

Diversus Health in Colorado Springs seeks a Patient Access Specialist I to welcome clients, verify information, enroll patients, collect co-pays, and schedule services. You will support the day-to-day operations in a healthcare setting, handling inquiries with professionalism and care.

The role requires a strong customer service background, data entry accuracy, and solid computer skills, with focus on confidentiality and teamwork.