Patient Access & Scheduling Specialist

Anew Behavioral Health LLC; Circleville (OH); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Company-paid holidays

Insurance benefits eligibility onStart

Flexible scheduling and choice of work

Job summary

Anew Behavioral Health LLC is seeking a Receptionist to support scheduling, patient check-in, and customer service in a fast-paced outpatient setting in Circleville, Ohio. The role requires strong interpersonal skills, organization, and HIPAA compliance, with responsibilities including answering calls, verifying insurance, and guiding clients through the intake process.

The position offers full-time hours, opportunities for professional interaction with clinical staff, and a pathway to maintain

Qualifications

• Experience in appointment scheduling or customer service preferred.
• Understanding of HIPAA and patient privacy.
• Proficiency with MS Office and online EHR platforms.

Responsibilities

• Greet clients and check them in for appointments.
• Answer phones, schedule services, and answer inquiries.
• Verify insurance and collect co-pays at arrival or during scheduling.
• Explain documents needed for first appointment and collect information.
• Maintain accurate patient records and scheduling in the EHR.
• Coordinate with billing to resolve insurance issues affecting treatment.
• Assist with organizing and updating client documentation and communications.

Skills

Appointment scheduling

Customer service

HIPAA compliance

Education

High school diploma

Associate degree in healthcare

Tools

MS Office

EHR systems

Job description

Anew Behavioral Health LLC is seeking a Receptionist to support scheduling, patient check-in, and customer service in a fast-paced outpatient setting in Circleville, Ohio. The role requires strong interpersonal skills, organization, and HIPAA compliance, with responsibilities including answering calls, verifying insurance, and guiding clients through the intake process.

The position offers full-time hours, opportunities for professional interaction with clinical staff, and a pathway to maintain