Patient Care Concierge - Front Desk & Clinic Ops

Peak Physical Therapy; Raccoon Valley (TN); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Charity Day

Medical Insurance

PTO 3 weeks

401K match

Job summary

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator in Maynardville, TN. The role supports clinic operations, patient intake, scheduling, and insurance verification to ensure a smooth patient experience.

The PCC-I emphasizes teamwork with the Clinic Director, delivering excellent customer service, and managing multiple computer systems for efficient daily workflows.

Qualifications

• High School Diploma or equivalent.

Responsibilities

• Greet patients and maintain a welcoming front office atmosphere.
• Schedule patient visits and convert referrals into evaluations.
• Verify insurance coverage for patients.
• Collect patient payments and manage deposits.
• Maintain an organized front office workspace and assist with non-clinical documentation.

Skills

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma

Job description

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator in Maynardville, TN. The role supports clinic operations, patient intake, scheduling, and insurance verification to ensure a smooth patient experience.

The PCC-I emphasizes teamwork with the Clinic Director, delivering excellent customer service, and managing multiple computer systems for efficient daily workflows.