Patient Care & Scheduling Specialist

Benchmark Physical Therapy and Wellness Center, LLC; Doraville (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Charity Day

Medical, Dental, Vision, Life, Short/​

Job summary

BenchMark Physical Therapy in Doraville, GA is seeking a Patient Care Coordinator to support daily clinic operations and patient intake processes. This entry-level role emphasizes excellent customer service and multitasking across several office systems.

You will greet patients, schedule referrals, verify insurance, collect payments, and maintain an inviting front office. Training is provided, with opportunities to grow within Upstream Rehabilitation.

Qualifications

• High school diploma or equivalent.
• Strong communication with Business Office and Field leadership.
• Ability to multitask and meet deadlines with minimal supervision.
• Team orientation with efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer service.
• Create an inviting clinic atmosphere.
• Make welcome calls and monitor arrival rate.
• Manage schedule, documents, and non-clinical tasks.
• Attend quarterly compliance training and required trainings with TFTs.

Skills

Communication

Multitasking

Time management

Presentation skills

Education

High school diploma or equivalent

Job description

BenchMark Physical Therapy in Doraville, GA is seeking a Patient Care Coordinator to support daily clinic operations and patient intake processes. This entry-level role emphasizes excellent customer service and multitasking across several office systems.

You will greet patients, schedule referrals, verify insurance, collect payments, and maintain an inviting front office. Training is provided, with opportunities to grow within Upstream Rehabilitation.