Medical Office Front Desk & Patient Concierge

Cooper University Health Care; New Jersey; Presencial; USD 42.000 - 50.000; Jornada completa

Descripción de la vacante

Cooper Norcross Health in Camden, NJ, is seeking a detail-oriented medical office professional to verify insurance eligibility, schedule care, and explain financial requirements to patients.

The role requires extensive knowledge of medical and radiology terminology, at least three years in medical office settings, and proficiency with Word, Excel, and EMR systems. Join a leading academic health system with a strong community presence across New Jersey.

Formación

• Extensive knowledge of medical/radiology terminology.
• Minimum 3 years medical office/authorization/insurance experience, preferred.
• Positive, upbeat disposition with ability to multitask in fast-paced environment.
• Must be proficient in Word/Excel and EMR, have good organizational skills.

Responsabilidades

• Knowledge of medical insurance terminology, computer skills for scheduling and familiarity with general office procedures and equipment, arranging appointments for care, providing exceptional customer service.
• Verifying insurance eligibility and ensuring that insurance requirements are met prior to delivery of service.
• Explains financial requirements to the patients or responsible parties including authorization process and deductibles.
• Accurately processes all requests and documents appropriate information within a time-sensitive environment.
• Ability to deal with the public with professionalism and compassion in stressful situations and prevent, calm, or defuse irate callers and patients by working with them to identify concerns and properly directs calls.
• Ability to hear inquiries from patients, physicians, clients or staff, answer phone and speak with patients

Conocimientos

Insurance terminology

Scheduling

Office procedures

Customer service

Insurance eligibility

Educación

High School Diploma or equivalent

Herramientas

Microsoft Word

Microsoft Excel

EMR

Descripción del empleo

Cooper Norcross Health in Camden, NJ, is seeking a detail-oriented medical office professional to verify insurance eligibility, schedule care, and explain financial requirements to patients.

The role requires extensive knowledge of medical and radiology terminology, at least three years in medical office settings, and proficiency with Word, Excel, and EMR systems. Join a leading academic health system with a strong community presence across New Jersey.