Master Scheduling & Patient Care Specialist

C018 University of Southern California- HS; Los Angeles (CA); Sur place; USD 36 000 - 57 000; Plein temps

Résumé du poste

USC Care Medical Group in Los Angeles is seeking a Patient Care Connect Specialist to be the primary contact for patients and caregivers, gathering demographics, insurance, and referral documents to register visits in the EMR. You will schedule appointments, verify eligibility, and collaborate with managers and providers to optimize scheduling templates.

The role emphasizes detail orientation, excellent communication, and frontline coordination across departments to ensure a smooth patient

Qualifications

• 2-3 years experience navigating insurance benefits and explaining costs.
• 3 years related experience in acute/ambulatory care settings.
• Thorough knowledge of scheduling systems and medical terminology.

Responsabilités

• Register patients with demographics, insurance, and referrals.
• Schedule appointments and coordinate labs, tests, and consultations.
• Collaborate with managers/providers to optimize scheduling templates.
• Maintain accurate EMR records and ensure eligibility/authorization of services.
• Communicate scheduling constraints and issues to management.

Connaissances

Attention to detail

Communication skills

Analytical skills

Independence / teamwork

Formation

Associate’s Degree in healthcare, business, or related field

Bachelor’s Degree in healthcare, business, or related field

Outils

IDX/GECB Scheduling

Cerner Scheduling systems

EMR Scheduling knowledge

Description du poste

USC Care Medical Group in Los Angeles is seeking a Patient Care Connect Specialist to be the primary contact for patients and caregivers, gathering demographics, insurance, and referral documents to register visits in the EMR. You will schedule appointments, verify eligibility, and collaborate with managers and providers to optimize scheduling templates.

The role emphasizes detail orientation, excellent communication, and frontline coordination across departments to ensure a smooth patient