Patient Access & Scheduling Specialist

Phase2 Technology; Austin (TX); On-site; USD 34,650 - 42,350; Full time

Job summary

Phase2 Technology is looking for a Patient Access Representative to ensure an efficient registration and scheduling process at Dell Medical School in Austin, TX. The role includes gathering patient information, confirming insurance details, and providing exceptional customer service in a multi-channel environment.

The ideal candidate will have a High School Diploma or GED and at least 2 years of related experience. The position is critical for maintaining HIPAA compliance and enhancing patient interactions.

Qualifications

• High School Diploma/GED.
• 2 years of experience in patient registration or scheduling.

Responsibilities

• Assist patients with check-in for appointments.
• Schedule patient follow-up appointments and coordinate rescheduling.
• Perform insurance verification and ensure accurate coverage details.
• Answer calls and direct patients appropriately.

Job description

Phase2 Technology is looking for a Patient Access Representative to ensure an efficient registration and scheduling process at Dell Medical School in Austin, TX. The role includes gathering patient information, confirming insurance details, and providing exceptional customer service in a multi-channel environment.

The ideal candidate will have a High School Diploma or GED and at least 2 years of related experience. The position is critical for maintaining HIPAA compliance and enhancing patient interactions.