Patient Access & Clinic Support Specialist

The University of Texas at Austin; Austin (TX); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Employer health coverage

Retirement contributions

Paid vacation & sick leave

Paid holidays

Job summary

The University of Texas at Austin Health Services is seeking a Patient Access Representative in a dynamic campus clinic. This role provides essential front-office support, including patient check-in/out, appointment scheduling, and coordination with clinical staff on a busy university health campus.

Ideal candidates will have a high school diploma or GED, 3+ years of healthcare front-office experience, and strong communication with meticulous attention to patient confidentiality and privacy.

Qualifications

• High school diploma or GED.
• Three years front-office healthcare clerical experience.
• Experience collecting/verifying health insurance information.
• Excellent interpersonal and communication skills.
• Ability to maintain patient confidentiality.
• Strong organizational skills and attention to detail.
• Ability to learn tasks quickly with minimal supervision.
• Flexible with shifting priorities.

Responsibilities

• Initiates check-in and check-out procedures in clinic.
• Schedules for new and follow-up appointments.
• Manages various front office responsibilities.
• Participates in activities as assigned by Assistant Director or Assistant Manager.
• Maintains regular and punctual attendance.
• Upholds customer service standards and patient confidentiality.

Skills

Front desk experience

Interpersonal communication

Confidentiality

Attention to detail

Medical office experience

Learning quickly

Education

High school diploma or GED

Tools

Electronic Health Records

Microsoft Word

Excel

Job description

The University of Texas at Austin Health Services is seeking a Patient Access Representative in a dynamic campus clinic. This role provides essential front-office support, including patient check-in/out, appointment scheduling, and coordination with clinical staff on a busy university health campus.

Ideal candidates will have a high school diploma or GED, 3+ years of healthcare front-office experience, and strong communication with meticulous attention to patient confidentiality and privacy.