Patient Access & Scheduling Secretary I

NYU Langone Health; West Palm Beach (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

NYU Langone Florida seeks a Secretary I for the West Palm Beach radiology practice. The role involves greeting patients, coordinating scheduling, handling calls, and supporting office operations with HIPAA-compliant processes.

The ideal candidate will perform a variety of administrative duties, maintain accurate records, and assist with registration and patient access while upholding NYU Langone’s patient experience standards.

Qualifications

• High School Diploma required with strong organizational and communication abilities.
• Excellent customer service orientation and interpersonal skills.
• Proficient with basic word processing, spreadsheets and internet tools.

Responsibilities

• Greet patients, answer calls, schedule appointments and handle front-end duties.
• Process communications, forms, and patient instructions with HIPAA compliance.
• Maintain physician calendars, answer inquiries and route messages to the proper provider.

Skills

Organizational skills

Interpersonal skills

Verbal communications

Written communications

Customer service

Education

High School Diploma

Tools

Word processing

Excel

Internet applications

Job description

NYU Langone Florida seeks a Secretary I for the West Palm Beach radiology practice. The role involves greeting patients, coordinating scheduling, handling calls, and supporting office operations with HIPAA-compliant processes.

The ideal candidate will perform a variety of administrative duties, maintain accurate records, and assist with registration and patient access while upholding NYU Langone’s patient experience standards.