Patient Access Scheduling Rep

All’s Well, Inc.; Ukiah (CA); On-site; USD 34,000 - 49,000; Full time

Job summary

All’s Well, Inc. in Ukiah, CA is hiring a Patient Access Scheduling Representative to join our front desk team. The role focuses on answering incoming calls, coordinating patient care, and handling referrals with a strong emphasis on accuracy and confidentiality.

Healthcare experience is preferred but trainable; the position offers daytime hours, Monday through Friday, with 5 eight-hour shifts and a $30/hour pay rate. Training is provided to capable customer service candidates.

Qualifications

• Strong customer service and phone skills are required.
• Excellent communication abilities are essential for coordinating with patients, physicians and staff.
• 2 years of healthcare experience preferred, training available for strong customer service backgrounds.

Responsibilities

• Answer a high volume of incoming calls
• Coordinate and schedule patient care and wellness services
• Assist with physician referrals and patient inquiries
• Maintain accurate patient scheduling information
• Communicate with patients, physicians, office staff, and internal departments
• Help coordinate insurance authorizations and related documentation
• Provide front desk support as needed
• Handle sensitive and confidential patient information appropriately

Skills

Customer service

Phone skills

Communication

Education

High school diploma/GED

Associate or technical degree

Job description

Now Hiring: Patient Access Scheduling Representative

Ukiah, CA 95482

Pay: $30/hour

Day Shift: Monday-Friday | 8:00 AM-5:00 PM

5 x 8-hour shifts

We're looking for a Patient Access Scheduling Representative with excellent customer service and communication skills. Healthcare experience is preferred, but training is available for candidates with strong customer service backgrounds.

Key Responsibilities:

• *Answer a high volume of incoming calls
• *Coordinate and schedule patient care and wellness services
• *Assist with physician referrals and patient inquiries
• *Maintain accurate patient scheduling information
• *Communicate with patients, physicians, office staff, and internal departments
• *Help coordinate insurance authorizations and related documentation
• *Provide front desk support as needed
• *Handle sensitive and confidential patient information appropriately

Preferred Qualifications:

• *High school diploma/GED
• *Associate or technical degree is a plus
• *2 years of healthcare experience preferred
• *Strong customer service and phone skills are a must

Equal Opportunity Employer / Disabled / Protected Veterans

Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

Pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, ALL's WELL is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

ALL's WELL participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.