Patient Access - Scheduling (PAS)

Cuyuna Regional Medical Center; Crosby Township (MN); On-site; USD 29,000 - 36,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

401(k) retirement plan

Paid time off

Education assistance

Employee assistance program

Job summary

Cuyuna Regional Medical Center in Crosby, MN is seeking a Patient Access - Scheduling Specialist to coordinate appointment scheduling and patient documentation. You will serve as the primary contact between patients, providers, and clinic departments, ensuring accurate data entry and smooth information flow.

The role emphasizes excellent communication, high attention to detail, and the ability to manage multiple tasks in a fast-paced clinic environment, with a strong focus on patient care

Qualifications

• Education and Experience
• Experience with computer applications such as Microsoft Office, EMR (EPIC preferred).
• Successful completion of data entry standard administered by CRMC HR.

Responsibilities

• Schedule appointments and coordinate patient interactions with care teams.
• Verify information and ensure accurate documentation for continuity of care.
• Communicate with patients, providers, and clinic departments to streamline access.

Skills

Excellent communicator

Customer service

Detail-oriented

Multitasker

Discreet with patient data

Medical terminology

Problem-solving

Education

High School diploma or GED

Tools

EPIC

Microsoft Office

Multi-line phone system

Job description

Job Details: Job Location: Main Campus - Crosby, MN 56441, Position Type: Part-time (.6 FTE, 48 hours/pay period), Salary Range: $21.04 - $26.35, Job Shift: 8-hour Day Shift, Job Category: No weekends, Advance patient care by streamlining access and appointments.

Join Our Team at Cuyuna Regional Medical Center

At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.

A Day in the Life of a Patient Access - Crosby Clinic Scheduling (PAS)

The Patient Access Specialist-Scheduling plays a vital role in orchestrating patient interactions with healthcare services through meticulous appointment scheduling and documentation. This position is the primary line of communication between patients, healthcare providers, and various clinic departments, ensuring a seamless flow of information and coordination. Challenges include managing a high volume of information and multitasking under pressure, while maintaining a high standard of customer service and accuracy. Collaboration is key, as the specialist works closely with medical staff, insurance providers, and other departments to verify information and facilitate patient care continuity. The role demands flexibility and adaptability, responding to changing patient needs and clinic demands efficiently.

About the Clinic Scheduling Department

Coordinating Care, Enhancing Access. In Clinic Scheduling at CRMC, our team works behind the scenes to ensure that every patient is seen, every provider’s time is maximized, and the clinic operates as seamlessly as possible. It’s a role that requires attention to detail, and the flexibility to adjust in real-time, all while following established workflows to ensure accuracy and efficiency in clinic schedules. Whether it’s a creating a visit to establish care, accommodating urgent appointment requests, or handling unexpected disruptions, we make sure that every schedule (and reschedule) is managed with precision. What makes Clinic Scheduling unique is our ability to adapt to changes while ensuring a positive and professional experience for every patient we assist. If you have the patience, persistence, and problem-solving skills to keep clinic schedules running, join us in Clinic Scheduling at CRMC.

Ideal Candidate (What will make you a great fit!)

• Excellent communicator with strong interpersonal skills
• Customer service focused and professional
• Detail-oriented with accurate data entry skills
• Resilient and adaptable multitasker
• Discreet with sensitive patient information
• Familiar with medical terminology and systems
• Resourceful with strong problem-solving ability

Qualifications

• Education and Experience
• Required Experience with computer applications such as Microsoft Office, EMR systems (EPIC preferred), and multi-line phone system
• Successful completion of data entry standard administered by Cuyuna Regional Medical Center Human Resources Staff
• PreferredHigh School diploma or GEDPrevious Patient Access experience

Compensation and Benefits

The pay range is listed above. Actual pay rate offered is determined based on experience in this role.

• Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan.
• Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.

Equal Opportunity

CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran).