Patient Access & Scheduling Lead

Weill Cornell Medicine; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Weill Cornell Medicine in New York City seeks an administrative assistant to support clinical practice operations under direct supervision. The role includes front-end revenue cycle tasks, patient registration, scheduling, and delivering patient education materials to ensure smooth visits.

Qualifications include a high school diploma and about two years in healthcare with EPIC or EMR experience; CPT/ICD coding knowledge and strong customer service are essential for success.

Qualifications

• Experience using scheduling systems (EPIC preferred) and/or electronic medical records.
• Knowledge of CPT, ICD-9, ICD-10 coding and third-party payor reimbursement.

Responsibilities

• Front-end revenue cycle tasks, check-in/check-out and collection of payments.
• Register patients, verify eligibility, and ensure smooth check-in.
• Verify insurance eligibility and obtain pre-authorizations if required.
• Schedule, confirm, reschedule, and cancel patient appointments.
• Distribute informational materials and educate patients about the portal.
• Manage patient chart processes and ensure proper scanning and inputting of data.
• Assist in training new staff on SOPs for patient care and billing.
• Identify areas for improvement in front desk operations and office flow.
• Assist with follow-up coordination including lab tests and prescriptions.
• Perform general admin duties and maintain waiting areas.

Skills

EPIC scheduling

Care/Business office

Customer service

Education

High School Diploma

Tools

EPIC-Care

Job description

Weill Cornell Medicine in New York City seeks an administrative assistant to support clinical practice operations under direct supervision. The role includes front-end revenue cycle tasks, patient registration, scheduling, and delivering patient education materials to ensure smooth visits.

Qualifications include a high school diploma and about two years in healthcare with EPIC or EMR experience; CPT/ICD coding knowledge and strong customer service are essential for success.