Patient Access & Scheduling Coordinator (Medical)

East Carolina Anesthesia Associates; Cary (NC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Retirement plan

Professional development opportunities

Job summary

Midtown Pain & Spine Clinic in Cary, NC is seeking a Front Office Coordinator for the Midtown Pain & Spine Administrative team. The role focuses on patient registration, scheduling, reception, and insurance verification, ensuring a smooth patient experience.

The ideal candidate will have strong customer service, time management, and multitasking abilities, with prior medical office and EMR experience preferred. This is a full-time position with competitive benefits.

Qualifications

• High school diploma or GED required; post-secondary education preferred.
• Previous medical office experience preferred.
• EMR experience preferred.
• Experience with insurance coverage and benefits preferred.

Responsibilities

• Greet patients and visitors upon arrival.
• Answer phones professionally and direct callers; communicate patient needs to providers.
• Assist patients with check-in by completing forms and verifying insurance.
• Schedule patient appointments with independent judgment.
• Maintain patient records and demographic/insurance information.
• Process incoming faxes, referrals and patient paperwork.
• Collect co-pays and handle cash as needed.
• Open/close office procedures; keep reception area clean and organized.

Skills

Customer service

Time management

Multi-tasking

Professional communication

Handling high patient volumes

Education

High school diploma/GED

Post-secondary education preferred

EMR experience preferred

Insurance verification experience preferred

Job description

Midtown Pain & Spine Clinic in Cary, NC is seeking a Front Office Coordinator for the Midtown Pain & Spine Administrative team. The role focuses on patient registration, scheduling, reception, and insurance verification, ensuring a smooth patient experience.

The ideal candidate will have strong customer service, time management, and multitasking abilities, with prior medical office and EMR experience preferred. This is a full-time position with competitive benefits.