Patient Access & Scheduling Coordinator

Cape Fear Valley Health System; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Cape Fear Valley Health System is seeking an efficient clinic receptionist/administrative assistant for the CFV Gastro QC location in Fayetteville, NC. The role focuses on accurate patient registration, scheduling, and timely billing submissions.

Responsibilities include processing payments, coding, transcription of non-medical dictation, and supporting office operations to ensure smooth patient flow and excellent guest relations.

Qualifications

• High school diploma or equivalent required.
• 1 year of clerical experience required; 1 year of medical business office or significant public contact preferred.
• Proficiency in reading, writing, and speaking English.
• Type 45-55 words per minute accurately.
• Knowledge of medical terminology.
• Tact and ability to deal with patients under stress.
• Good planning and organizational abilities.
• Knowledge of ICD-10 and CPT-4 coding for Part B billables preferred.

Responsibilities

• Register patients expediently and schedule initial and follow-up visits.
• Receive calls regarding appointments and determine appropriate provider and appointment type.
• Collect payments (co-pays/deductibles) and prepare cash reports.
• Enter ICD-10 and CPT-4 coding and related patient activity into the system.
• Transcribe non-medical dictation and submit billing invoices daily.
• Assist with filing, reports, and month-end submissions.
• Provide receptionist support and guide patients in clinic procedures as needed.

Skills

Typing 45-55 wpm

English proficiency

PC skills

Tact in patient interactions

Planning & organization

Verbal communication

ICD-10 & CPT-4 knowledge (Part B)

Education

High school diploma

Tools

Microsoft Office

Job description

Cape Fear Valley Health System is seeking an efficient clinic receptionist/administrative assistant for the CFV Gastro QC location in Fayetteville, NC. The role focuses on accurate patient registration, scheduling, and timely billing submissions.

Responsibilities include processing payments, coding, transcription of non-medical dictation, and supporting office operations to ensure smooth patient flow and excellent guest relations.