Patient Access & Scheduling Coordinator

Central Ohio Urology Group; Avon, Northern (IN, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

U.S. Urology Partners is seeking a Patient Access Representative to greet patients, check them in/out, and answer appointment-related calls.

You will review upcoming appointments, verify insurance details, and collect payments in a professional medical office setting. The role requires a High School Diploma and at least one year of experience in a medical practice or health insurance environment, with excellent verbal and written communication skills.

Qualifications

• Requires a High School Diploma.
• One year of experience in a medical practice or health insurance environment.
• Excellent verbal and written communication skills.
• Prior use of EMR systems preferred.
• Travel to other clinics as needed.

Responsibilities

• Greets patients and visitors promptly and courteously.
• Manages patient check-in and checkout processes.
• Answers calls regarding appointments and patient inquiries.
• Verifies and updates patient insurance information.
• Collects patient payments.
• Performs other duties as assigned.

Skills

Excellent verbal communication

Written communication

Interpersonal skills

EMR experience

HIPAA compliance

Education

High School Diploma

Tools

EMR systems

Job description

U.S. Urology Partners is seeking a Patient Access Representative to greet patients, check them in/out, and answer appointment-related calls.

You will review upcoming appointments, verify insurance details, and collect payments in a professional medical office setting. The role requires a High School Diploma and at least one year of experience in a medical practice or health insurance environment, with excellent verbal and written communication skills.