Patient Access & Scheduling Coordinator

The Harris Center for Mental Health and ID; Pasadena (TX); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Robust retirement plan with company-m

Job summary

The Harris Center for Mental Health and IDD is seeking a Business Office Coordinator to ensure efficient front desk operations, scheduling and data management. You will handle check-in/check-out, verify demographics and billing data, and maintain staff schedules while delivering excellent customer service in a fast-paced environment.

Under supervision, you will communicate with clinicians, consumers and staff, manage templates, monitor calendars, and support billing and eligibility processes

Qualifications

• Must have well-developed interpersonal, organizational, and problem-solving skills.
• Team player with a high level of customer service.
• Strong verbal and written communication; maintain confidentiality.
• Strong computer skills including Email, Excel and Agency information systems.
• Excellent organizational and time management abilities; data organization.

Responsibilities

• Ensure accurate check in/out of patients per procedures.
• Complete data, forms and documentation per procedures.
• Enter data for services and verify eligibility documentation.
• Collect, track, and monitor demographic, financial and billing data.
• Schedule all appointments per procedures; notify of issues.
• Create and maintain scheduler templates; adjust staff schedules for PTO.

Skills

Interpersonal skills

Organizational skills

Problem-solving

Education

High school diploma

Tools

Excel

Email systems

Agency information systems

Job description

The Harris Center for Mental Health and IDD is seeking a Business Office Coordinator to ensure efficient front desk operations, scheduling and data management. You will handle check-in/check-out, verify demographics and billing data, and maintain staff schedules while delivering excellent customer service in a fast-paced environment.

Under supervision, you will communicate with clinicians, consumers and staff, manage templates, monitor calendars, and support billing and eligibility processes