Patient Access & Scheduling Coordinator

Nebraska Medicine; Omaha (NE); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Education assistance up to $5,000/year

35% Clarkson College discount

Career advancement opportunities with,

Job summary

Nebraska Medicine in Omaha's Westroads Clinic is seeking a Medical Receptionist to greet patients, check in/out, verify demographics and insurance, and help with scheduling for 11 providers. You will handle front-desk duties, registrations, and administrative tasks.

The role requires strong customer service, professional communication, and solid organizational skills. Training for the first weeks runs Monday–Friday, with the schedule from 7:15am to 5:00pm and occasional dermatology coverage on

Qualifications

• Minimum ability to provide a high level of customer service to physicians, patients and others.
• Professional communication and confidentiality with staff and patients.
• Analytical, prioritization and organizational skills required.
• Flexibility and teamwork in a clinic environment.

Responsibilities

• Greet and welcome patients in person or by phone and manage check-in/check-out.
• Answer incoming calls professionally and schedule/register patients.
• Verify demographics and insurance and ensure forms are signed.
• Schedule appointments for 11 providers and manage front-desk tasks.
• Handle in-basket tasks, faxing, copying, scanning, shredding, and related duties.

Skills

Customer service

Communication

Professionalism

Teamwork

Organizational skills

Education

High school diploma or equivalent

Post-secondary education in business/medical assisting

Tools

Microsoft Office (Word, Excel)

Job description

Nebraska Medicine in Omaha's Westroads Clinic is seeking a Medical Receptionist to greet patients, check in/out, verify demographics and insurance, and help with scheduling for 11 providers. You will handle front-desk duties, registrations, and administrative tasks.

The role requires strong customer service, professional communication, and solid organizational skills. Training for the first weeks runs Monday–Friday, with the schedule from 7:15am to 5:00pm and occasional dermatology coverage on