Patient Access & Scheduling Coordinator

NYU Langone Hospitals; New York (NY); On-site; USD 57,000 - 58,000; Full time

Benefits offered by this job

Benefits package

Job summary

NYU Langone Health is seeking a Faculty Group Practice Secretary to provide front-end administrative support for practice operations. The role includes greeting patients, answering calls, scheduling appointments, and handling communications and forms as needed.

You will assist with referrals, pre-authorizations and patient access activities, while maintaining EPIC records and ensuring service standards. A high school diploma and strong organizational and communication skills are essential.

Qualifications

• High School Diploma required.
• Excellent organizational and verbal/written communication skills required.
• Ability to manage multiple tasks and maintain patient confidentiality.

Responsibilities

• Greet patients and answer calls, schedule appointments and manage waitlists.
• Process referrals, authorizations and patient communications.
• Maintain patient records and documentation in EPIC; ensure accuracy and HIPAA compliance.
• Support patient access activities and promote patient experience standards.

Skills

Customer service

Organizational skills

Communication

Education

High School Diploma

Tools

EPIC

Job description

NYU Langone Health is seeking a Faculty Group Practice Secretary to provide front-end administrative support for practice operations. The role includes greeting patients, answering calls, scheduling appointments, and handling communications and forms as needed.

You will assist with referrals, pre-authorizations and patient access activities, while maintaining EPIC records and ensuring service standards. A high school diploma and strong organizational and communication skills are essential.