Patient Access & Scheduling Coordinator

NYU Langone Health; New York (NY); On-site; USD 62,000 - 63,000; Full time

Job summary

NYU Langone Health is seeking a Secretary II-Intake/Scheduler in Brooklyn Heights to support multispecialty medical office operations. The role handles front desk duties, patient intake, scheduling, and HIPAA-compliant data collection, with opportunities to lead onboarding and training for new staff.

Qualifications include a High School diploma and 3 years of secretarial/clerical experience. The position emphasizes exemplary patient service and efficient appointment management within a

Qualifications

• To qualify you must have a High School diploma.
• Three years of relevant secretarial/clerical experience.
• Knowledge of medical terminology and familiarity with EPIC/office software is a plus.

Responsibilities

• Greet patients professionally in person and on the phone.
• Schedule routine appointments and follow-ups, optimize provider schedules.
• Verify insurance information and collect necessary patient data and payments.
• Maintain patient records and ensure HIPAA-compliant handling of information.
• Lead front desk onboarding and training for new staff.
• Assist with patient intake, forms collection, and documentation in the EMR.

Skills

Front desk operations

Scheduling

Patient communication

HIPAA compliance

Education

High School diploma

Job description

NYU Langone Health is seeking a Secretary II-Intake/Scheduler in Brooklyn Heights to support multispecialty medical office operations. The role handles front desk duties, patient intake, scheduling, and HIPAA-compliant data collection, with opportunities to lead onboarding and training for new staff.

Qualifications include a High School diploma and 3 years of secretarial/clerical experience. The position emphasizes exemplary patient service and efficient appointment management within a