Patient Access & Scheduling Coordinator

Jefferson Health Plans; New Jersey; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Job summary

Jefferson Health Plans is seeking a Central Scheduler to handle patient appointment scheduling and registrations across the Jefferson Health System. You will use EMR and telephony tools to confirm details, resolve inquiries, and ensure access to care.

The role emphasizes accuracy, service quality, and efficient resolution for a diverse patient population. Responsibilities include coordinating referrals, validating insurance requirements, and maintaining performance targets in a fast-paced

Qualifications

• 1 year of related experience required.
• Accuracy and attention to detail emphasized.
• Calendaring and scheduling proficiency required.

Responsibilities

• Schedule patient appointments and register patient across the Jefferson Health System according to clinical and insurance requirements.
• Utilize EMR to complete scheduling, confirm appointments and verify demographic/insurance data.
• Coordinate referrals and insurance requirements to maximize benefits.
• Use central scheduling telephony software to manage call or digital requests.
• Meet individual and team performance targets.

Skills

Attention to detail

Analytical thinking

Calendaring

Customer service

Decision making

Effective communication

Information capture

Leadership

Teamwork

Customer interaction

Education

High School Diploma/GED

Tools

EMR

Scheduling software

Telephony platform

Job description

Jefferson Health Plans is seeking a Central Scheduler to handle patient appointment scheduling and registrations across the Jefferson Health System. You will use EMR and telephony tools to confirm details, resolve inquiries, and ensure access to care.

The role emphasizes accuracy, service quality, and efficient resolution for a diverse patient population. Responsibilities include coordinating referrals, validating insurance requirements, and maintaining performance targets in a fast-paced