Patient Access & Scheduling Coordinator

Mary Washington Healthcare; Macon (GA); On-site; USD 26,000 - 34,000; Part time

Job summary

Mary Washington Healthcare seeks a patient access associate to verify insurance, obtain pre-authorizations, schedule tests, and collect self-pay and co-pays across our Medical Imaging facilities. You will greet patients, gather required documents, and coordinate with insurers for accurate billing.

The role emphasizes courteous service, CPT/ICD-9 knowledge, and strong communication with physicians, patients, and payer agencies to ensure timely care and compliant billing.

Qualifications

• High school diploma or equivalent.
• Basic computer skills.
• Strong verbal and written communications skills required.
• Two (2) years related experience in a call center, patient registration, patient accounts, or patient billing preferred.
• Experience in third party insurance and insurance terminology, CPT, and ICD-9 codes preferred.

Responsibilities

• Greets customers courteously and professionally.
• Obtains and verifies patient insurance and pre-authorization information.
• Schedules tests and maintains accurate documentation for regulatory requirements.
• Collects insurance cards, IDs, co-pays, and self-pay amounts.
• Communicates with insurance companies and physicians to ensure proper billing and approvals.
• Maintains organized work areas and assists with various departmental duties.

Skills

Call center experience

Patient registration

Patient billing

Insurance terminology

CPT ICD-9 familiarity

Communication skills

Education

High school diploma or equivalent

Job description

Mary Washington Healthcare seeks a patient access associate to verify insurance, obtain pre-authorizations, schedule tests, and collect self-pay and co-pays across our Medical Imaging facilities. You will greet patients, gather required documents, and coordinate with insurers for accurate billing.

The role emphasizes courteous service, CPT/ICD-9 knowledge, and strong communication with physicians, patients, and payer agencies to ensure timely care and compliant billing.