Patient Access & Scheduling Coordinator

The University of Kansas Health System; Kansas; On-site; USD 38,000 - 46,000; Full time

Job summary

The University of Kansas Health System in Westwood, KS is seeking a New Patient Intake Coordinator to act as the first point of contact for referrals. You will work with clinical staff to ensure a smooth intake process, handle demographics, insurance screening, and accurate scheduling to accelerate timeliness of care for new patients.

Requires a high school diploma and at least 6 months in healthcare and customer service environments. Associate degree preferred.

Qualifications

• High School Diploma required.
• Minimum 6 months in a healthcare environment.
• Minimum 6 months in a direct customer service environment or call center.

Responsibilities

• Provides first contact for new patient referrals with exceptional customer service.
• Enters or verifies patient demographics in the EMR upon referral receipt.
• Performs initial insurance screening and coordinates with scheduling and billing teams.
• Collects and coordinates medical information needed for timely visits and testing.
• Schedules tests and appointments and notifies patients with instructions.

Skills

Customer service

Keyboarding

Outlook

Microsoft Word

Excel

Education

High School Diploma

Associate's Degree or higher

Tools

Outlook

Microsoft Word

Excel

Job description

The University of Kansas Health System in Westwood, KS is seeking a New Patient Intake Coordinator to act as the first point of contact for referrals. You will work with clinical staff to ensure a smooth intake process, handle demographics, insurance screening, and accurate scheduling to accelerate timeliness of care for new patients.

Requires a high school diploma and at least 6 months in healthcare and customer service environments. Associate degree preferred.