Patient Access & Scheduling Coordinator

Central City Health; Detroit (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Central City Health in Detroit seeks a Patient Access Representative to join our front desk team. You will welcome patients, verify insurance, schedule appointments, and perform essential data entry to support integrated care delivery.

Under leadership, you will follow office guidelines, maintain accurate records, collect copays, and help patients navigate enrollment and forms. A positive, patient-centered attitude and strong communication are essential to help underserved communities access

Qualifications

• High School Diploma or GED required.
• Two years of recent clerical office experience required.
• Proficiency with Microsoft Office, databases, and EHR systems.
• Ability to multitask and maintain attention to detail.

Responsibilities

• Greets members/clients & visitors with a smile.
• Schedules members/clients’ appointments appropriately per protocol.
• Verifies insurance coverage, provider/staff member designation.
• Upon member arrival, confirms members/clients’ identity.
• Ensures that members/clients complete the necessary forms and documentation.
• Collects copayments or other fees as indicated.
• Ensures that appropriate fee assistance applications are completed.
• Creates a member/client visit for all encounters

Skills

Customer service

Scheduling

Data entry

EHR systems

Microsoft Office

Education

High School Diploma or GED

Tools

Databases

Job description

Central City Health in Detroit seeks a Patient Access Representative to join our front desk team. You will welcome patients, verify insurance, schedule appointments, and perform essential data entry to support integrated care delivery.

Under leadership, you will follow office guidelines, maintain accurate records, collect copays, and help patients navigate enrollment and forms. A positive, patient-centered attitude and strong communication are essential to help underserved communities access