Patient Access & Scheduling Coordinator

Lovelace Health System; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

Lovelace Medical Group in Albuquerque, NM is seeking a Customer Service Coordinator (CSC) for full-time or PRN positions. You will provide direct front desk and patient services support within the assigned department, including scheduling, registrations, and insurance verification.

The ideal candidate has a High School Diploma, medical terminology knowledge, and experience with office procedures and insurance plans.

Qualifications

• High School Diploma or GED equivalent.
• Medical Terminology knowledge.
• Knowledge of office procedures.
• Knowledge of insurance plans.
• Skilled in a variety of software applications.
• One year of related experience.
• Associate’s Degree in a related field.
• Previous medical office experience.
• Heart Saver.

Responsibilities

• Provides direct customer service and front desk support, including admitting, registering, scheduling, and verifying insurance.
• Handles customer account transactions and cashiering operations.
• Adheres to policies and regulations to ensure compliance and patient safety.

Skills

Customer service

Front desk

Medical terminology

Office software

Insurance knowledge

Education

High School Diploma

Associate’s Degree

Tools

Medical office software

Insurance platforms

Job description

Lovelace Medical Group in Albuquerque, NM is seeking a Customer Service Coordinator (CSC) for full-time or PRN positions. You will provide direct front desk and patient services support within the assigned department, including scheduling, registrations, and insurance verification.

The ideal candidate has a High School Diploma, medical terminology knowledge, and experience with office procedures and insurance plans.