Healthcare Front Desk Coordinator - Growth & Benefits

Ardent Health Services; Albuquerque (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

Ardent Health Services seeks a day shift, full-time HOPD Administration Customer Service Coordinator in Albuquerque, NM to join our team. You will provide frontline support in admitting, registering, scheduling, and insurance verification.

Heart Hospital of New Mexico at Lovelace Medical Center is part of an NM cardiovascular-focused network, delivering patient-centered service with accuracy and compliance.

Qualifications

• High School Diploma or GED required or equivalent.
• 1 year of related experience.
• Knowledge of medical terminology.
• Knowledge of office procedures.
• Knowledge of insurance plans.

Responsibilities

• Provide direct customer service and front desk support for assigned departments, including admitting, registering, scheduling, and verifying insurance.
• Handle customer account transactions, provide customer assistance, and oversee cashiering operations when needed.
• Adhere to policies, procedures, and regulations to ensure compliance and patient safety.

Skills

Medical terminology

Office procedures

Insurance plans

Education

High School Diploma or GED

Associate’s Degree (preferred)

Job description

Ardent Health Services seeks a day shift, full-time HOPD Administration Customer Service Coordinator in Albuquerque, NM to join our team. You will provide frontline support in admitting, registering, scheduling, and insurance verification.

Heart Hospital of New Mexico at Lovelace Medical Center is part of an NM cardiovascular-focused network, delivering patient-centered service with accuracy and compliance.