Family Practice Front Desk Coordinator – Day Shift

Lovelace Health System; Roswell (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

Lovelace Health System is seeking a day shift, full-time Family Practice Customer Service Coordinator in Roswell, NM. You will work at the front desk, help with admissions, scheduling, and verify insurance as part of the patient care team.

The ideal candidate has a high school diploma or GED, at least one year of related experience, and knowledge of medical terminology, office procedures, and insurance plans. Preferred: an associate degree and prior medical office experience.

Qualifications

• High School Diploma or GED.
• 1 year of related experience.
• Medical Terminology knowledge.
• Knowledge of office procedures.
• Knowledge of insurance plans.
• Associate’s Degree in a related field.
• Previous medical office experience.
• Heart Saver.

Responsibilities

• Provides direct customer service and front desk assistance for the assigned department, including admitting, registering, scheduling, and verifying insurance.
• Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
• Adheres to policies, procedures, and regulations to ensure compliance and patient safety.

Skills

Medical Terminology knowledge

Knowledge of office procedures

Knowledge of insurance plans

Education

High School Diploma or GED

Associate’s Degree in a related field

Job description

Lovelace Health System is seeking a day shift, full-time Family Practice Customer Service Coordinator in Roswell, NM. You will work at the front desk, help with admissions, scheduling, and verify insurance as part of the patient care team.

The ideal candidate has a high school diploma or GED, at least one year of related experience, and knowledge of medical terminology, office procedures, and insurance plans. Preferred: an associate degree and prior medical office experience.