Patient Access Scheduler & Insurance Specialist

Adventist Health; The Dalles (OR); On-site; USD 27,000 - 40,000; Full time

Job summary

Adventist Health Columbia Gorge is seeking a Patient Access Scheduling Representative to join our The Dalles, Oregon location. This full-time, day-shift role focuses on scheduling and patient access with a commitment to accurate insurance verification and readiness for services.

The ideal candidate will have high school education or GED and at least one year of healthcare or service-oriented customer service experience, with preference for associates/technical degrees and prior patient access

Qualifications

• One year customer service experience, preferably in healthcare or service-oriented environment.
• One year experience in Patient Access, Revenue Cycle, physician office, healthcare insurance, or related field.

Responsibilities

• Schedules, confirms, and modifies appointments based on patient needs and departmental guidelines.
• Coordinates with referring and ordering providers to schedule appropriate services and collect demographic/insurance data.
• Verifies insurance eligibility and authorization requirements and ensures MRN assignment and orders are in place.
• Obtains external medical records and provides exceptional customer service to patients and providers.
• Processes patient and provider messages and supports scheduling and access needs.

Skills

Customer service experience

Patient Access experience

Education

High School Education/GED

Associate/Technical degree preferred

Job description

Adventist Health Columbia Gorge is seeking a Patient Access Scheduling Representative to join our The Dalles, Oregon location. This full-time, day-shift role focuses on scheduling and patient access with a commitment to accurate insurance verification and readiness for services.

The ideal candidate will have high school education or GED and at least one year of healthcare or service-oriented customer service experience, with preference for associates/technical degrees and prior patient access