Patient Access Scheduler: High-Volume, Fast-Paced Role

BHS Baptist Healthcare System; Jeffersontown (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

Baptist Health in Lexington, KY is seeking a Patient Access Scheduler to join our team. This role handles scheduling of diagnostic tests and procedures, manages a high volume of calls and faxes, and acts as the first contact for patients and physician offices.

Responsibilities include informing patients of preparation requirements, handling pre-registration, and verifying insurance and benefits to ensure smooth appointment processing.

Qualifications

• High School diploma or equivalent required.
• Typing speed 45-50 wpm demonstrated.
• Registration or Scheduling experience preferred.

Responsibilities

• Schedule patients for diagnostic tests and procedures as ordered.
• Handle a high volume of incoming calls or faxes with accuracy.
• Serve as first point of contact for patients and physician offices.
• Perform pre-registration, estimate payments, verify insurance and benefits.

Skills

Typing speed 45-50 wpm

Customer service

Effective communication

Education

High School diploma or equivalent

Tools

Epic scheduling

Job description

Baptist Health in Lexington, KY is seeking a Patient Access Scheduler to join our team. This role handles scheduling of diagnostic tests and procedures, manages a high volume of calls and faxes, and acts as the first contact for patients and physician offices.

Responsibilities include informing patients of preparation requirements, handling pre-registration, and verifying insurance and benefits to ensure smooth appointment processing.